TERMS OF SERVICE

Hernandez Concrete DFW – Terms of Service

Effective Date: June 15, 2026

Welcome to Hernandez Concrete DFW. By accessing or using our website, services, or requesting a quote, you agree to the following Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Services

Hernandez Concrete DFW provides residential and commercial concrete services throughout the Dallas-Fort Worth area, including but not limited to:

Commercial Concrete
Concrete Overlays
Patios
Driveways
Concrete Repair
New Construction Concrete
Stamped Concrete
Sidewalks and Walkways
Concrete Slabs and Foundations

All services are subject to availability, project evaluation, and written agreement.

2. Estimates and Pricing

Any estimate or quote provided by Hernandez Concrete DFW is based on information available at the time of inspection and may be subject to change due to:

Site conditions
Material cost fluctuations
Design modifications
Permit requirements
Unforeseen circumstances

Written proposals supersede verbal estimates.

3. Scheduling

Project schedules are estimates only and may be affected by:

Weather conditions
Material availability
Municipal inspections
Unforeseen site conditions
Labor availability

While we strive to meet all projected timelines, Hernandez Concrete DFW is not liable for delays beyond our reasonable control.

4. Payments

Payment terms will be outlined in each project contract. Failure to make payments according to the agreed schedule may result in project delays, suspension of work, or collection actions.

5. Warranties

Hernandez Concrete DFW stands behind the quality of its workmanship. Specific warranty terms, if applicable, will be provided in writing as part of the project agreement.

Concrete is a natural product and may develop minor cracking, color variations, shrinkage, or surface imperfections over time. These occurrences are generally considered normal and are not defects in workmanship.

6. Customer Responsibilities

Customers agree to:

Provide accurate project information
Ensure site accessibility
Obtain any required HOA approvals unless otherwise agreed
Notify Hernandez Concrete DFW of underground utilities, drainage concerns, or site restrictions

7. Limitation of Liability

To the fullest extent permitted by law, Hernandez Concrete DFW shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services or website.

Our total liability shall not exceed the amount paid for the specific services provided.

8. Website Content

All content on this website, including text, graphics, images, logos, and designs, is the property of Hernandez Concrete DFW or its licensors and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Links

Our website may contain links to third-party websites. Hernandez Concrete DFW is not responsible for the content, policies, or practices of those websites.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding these Terms of Service, please contact:

Hernandez Concrete DFW
Phone: (214) 813-9422
Email: contacthernandezconcrete@gmail.com
Website: Hernandez Concrete DFW

PRIVACY POLICY

Hernandez Concrete DFW Privacy Policy

Effective Date: June 15, 2026

Hernandez Concrete DFW respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website.

Text Messaging

If you text us, we may reply by text message to respond to your request, coordinate services, provide updates, or continue the conversation you started. We do not use text messages for marketing unless you separately consent to receive marketing messages.

Message and data rates may apply. Message frequency varies based on your interaction with us. You can reply STOP to opt out of future text messages or HELP for help. We do not sell or share mobile opt-in information or text message consent with third parties for their marketing purposes.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Project details
Property address
Any information submitted through contact forms or quote requests

We may also automatically collect certain technical information such as:

IP address
Browser type
Device information
Website usage data
Referral sources

How We Use Your Information

We use collected information to:

Respond to inquiries
Provide project estimates
Schedule consultations
Deliver services
Improve website performance
Communicate regarding projects and customer service
Comply with legal obligations

Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

These technologies help us:

Measure website performance
Understand visitor behavior
Improve content and services

You may disable cookies through your browser settings.

Information Sharing

Hernandez Concrete DFW does not sell, rent, or trade personal information.

We may share information with trusted third-party providers who assist us in operating our business, including:

Website hosting providers
Marketing platforms
Customer relationship management systems
Payment processors

These providers are required to maintain appropriate safeguards for your information.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system can be guaranteed 100% secure.

Retention of Information

We retain information only as long as necessary to fulfill business purposes, legal requirements, or contractual obligations.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of personal information
Opt out of marketing communications

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact: